Payment Requests
Send a Vipps MobilePay payment link and follow the client payment through to confirmation.
Once your account shows Ready, you can ask a client to pay a deposit or service payment through Vipps MobilePay.
Do all order handling in TatTool, not in the Vipps MobilePay business portal. The portal is not intended for day-to-day order work. Captures happen automatically once the client approves; cancellations and refunds are done from the booking's Payments tab as described below.
Send Your First Payment Request
- Open the booking and choose Payments → Create Payment → Online.
- Enter the amount and choose Deposit or Service Payment.
- Under Receiving account, choose your Vipps MobilePay account. The payment currency must match this account.
- Review the details and click Create Payment Request.
- Choose Email, SMS, or Link / QR to share the request.
The online payment guide shows how to send a message, copy the link, and display the QR code.
What Your Client Sees
The client opens the link, reviews the amount and your studio’s terms, and presses the Vipps or MobilePay payment button. They follow the steps to approve the payment and return to the payment page.
Opening the link does not charge the client. A deposit is paid during checkout; it is not held until the appointment. The payment method comes from the account you selected—the client cannot switch that request to Stripe.
Check The Payment
Open the booking’s Payments tab to check that the payment has arrived. If the client has approved payment but the page is still checking it, don’t ask them to pay again.
Use the payment status guide for the next steps for you and your client.
Correct A Mistake Or Return Money
- Wrong amount or account? Cancel the unpaid request and create a replacement.
- Client already paid? Follow the refund guide to return all or part of the payment.