Payments
Collect, record, verify, and refund booking payments with clear reporting.
TatTool gives you full control over how payments are created, tracked, verified, refunded, and reported, without trying to replace your bank, Stripe, or accounting system.
TatTool lets you request online payments and refund online payments, as well as record money received or returned offline.
Key concept
TatTool keeps track of what clients pay and what you refund. Stripe or Vipps MobilePay handles online payments and payouts to your bank account.
Quick Start (Recommended Reading Order)
Payments Overview
The mental model for deposits, service payments, verification, and reporting.
Start here for deposits, service payments, verification, and refunds.
Online Payments
Request online payments through Stripe or Vipps MobilePay and track the result on a booking.
Collect payments through Stripe or Vipps MobilePay.
Offline Payments
How staff register cash, terminal, transfers, and other manual payments.
Use this for cash, terminal, bank transfers, and similar methods.
Payment Verification & Approval
Recorded vs verified payments, roles, and why revenue can differ from expectations.
Build the daily approval routine that keeps revenue reliable.
Refunds
Return all or part of a payment, or record money you have already returned outside TatTool.
Learn how to correct revenue when money should no longer count.
Fast answer
Create payments on a booking, in the Payments tab.
Overview
TatTool supports two types of payments:
- Online payments (via Stripe or Vipps MobilePay)
- Offline payments (cash, terminal, bank transfer, and similar)
Payments can be attached to bookings, verified by trusted staff, refunded when needed, and included in revenue insights based on your organization's reporting rules.
Online Vs Offline Payments
Online payments:
- Require a configured Stripe or Vipps MobilePay receiving account
- Let clients pay through a link using the selected provider
- Are recorded by TatTool when Stripe or Vipps MobilePay confirms payment
Offline payments:
- Are registered manually by staff
- Represent money received outside the connected online payment flow
- Use offline payment method labels configured in your organization settings
Common workflow
Many studios use a deposit + remaining balance flow:
- Deposit paid online (Stripe or Vipps MobilePay) before the service date
- Remaining balance paid offline on the service day
What TatTool Does (And Does Not Do)
TatTool:
- Records and explains payments
- Tracks verification and refunds
- Powers revenue insights and reports
TatTool does not:
- Hold client funds
- Control payouts
- Replace Stripe dashboards
- Replace bookkeeping or accounting systems
TatTool shows you what happened and why. Other systems handle the rest.
High-Level Payment Flow
Most teams follow a simple flow:
- Create or record a payment (online or offline)
- Verify payments (automatically or manually)
- Report revenue based on your chosen rules (service date vs payment date)
- Register refunds when money should no longer count as revenue
Continue
Payments Overview
The mental model for deposits, service payments, verification, and reporting.
Learn the payment model before setting up workflows.
Payment Settings
Organization-level defaults for methods, forms, and verification behavior.
Configure methods, defaults, and verification behavior.
Revenue & Reporting Behavior
How payments become revenue numbers, and what service date vs payment date means.
Understand service date, payment date, refunds, and revenue.
Editing, Deleting & Audit Trail
Financial integrity rules and why TatTool never silently overwrites money.
See how corrections stay traceable.